Frequently Asked Questions
Everything you need to know about shopping with Hatched and Patched
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the country. International delivery times vary by location but usually arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my shipment?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All products sold at Hatched and Patched come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.
Do you offer gift wrapping services?
Yes, you can select the gift wrap option at checkout for a small additional fee. You can also include a personalized message for the recipient.